Refund policy

At Belvedere Beauty, we want you to be completely satisfied with your purchase. We offer a 90-Day Money-Back Guarantee. If you are not satisfied with your item for any reason, you have 90 days from the date of receipt to request a return.

How to Start a Return

To initiate a return, please contact our customer support team at Team@belvederebeauty.store with your order number and the reason for your request.

Return Process

Once your return request is approved, we will provide you with a pre-paid postage label via email. Simply print the label, attach it to your package, and drop it off at your local post office. We provide this service to ensure that the return process is seamless and at no cost to you. Please do not send items back to us without first requesting a return, as they will not be accepted.

Damages and Issues

Please inspect your order upon delivery. If the item is defective, damaged, or if you receive the wrong item, please contact us at Team@belvederebeauty.store. We will evaluate the issue and resolve it as quickly as possible.

Exchanges

The most efficient way to ensure you get the product you want is to return the item you have. Once the return is received and inspected, you may make a separate purchase for a new item.

Refunds

Once we have received your return, we will notify you regarding the status of your refund. When approved, your refund will be processed automatically to your original payment method within 3 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund to your account.

If more than 15 business days have passed since we approved your return and you have not received your funds, please contact us at Team@belvederebeauty.store.

Contact Information

Belvedere Beauty
Email: Team@belvederebeauty.store